ICD-10 Related Questions or Concerns?


Dear Medical Associations:

October 1st and the ICD-10 compliance date is only 6 days away! As we approach the transition date, your regional office and CMS want to provide you with the best possible service. We have all worked hard over the past year to prepare and are looking forward to a smooth and successful transition.

If you have any ICD-10 related questions or concerns, Keith Gilliam and Davonda Roberts will be your CMS Regional Office IV points of contact for ICD-10 related inquiries. Keith Gilliam and Davonda Roberts  can be reached at Keith.Gilliam@cms.hhs.gov and Davonda.Roberts@cms.hhs.gov and will research and respond to any ICD-10 transition issues or concerns.

Also, as announced on the National Provider Call on August 27, the CMS ICD-10 Ombudsman is available to address ICD-10 related issues for individual providers and stakeholders at icd10_ombudsman@cms.hhs.gov.

Many resources are available to assist providers with the transition, including the CMS ICD-10 website at https://www.cms.gov/Medicare/Coding/ICD10/index.html, including Frequently Asked Questions the CMS ICD-10 Quick Start Guide and the Road to 10: CMS Online Tool for Small Practices.

Please check the website often, as content will be updated regularly. You can also keep up on breaking ICD-10 news by signing up for email update messages and following us on Twitter

Thank you! We look forward to assisting you.

Keith Gilliam

CMS/DFMFFSO|61 Forsyth Street, Suite 4T20Atlanta, GA 30303 |(: 404-562-3007 |7:443-380-5024|*: Keith.Gilliam@cms.hhs.gov