To promote the practice of medicine for the ultimate benefit of the patient

Lunch & Learn Seminars

Mark Your Calendars for the 2024 Lunch and Learn Seminars!


Wednesday, February 21, 2024

Cybersecurity: Know the Threats & How to Keep Safe

What are the different types of threats? Which are most common? How are the attacks & breaches occurring? Where are your vulnerabilities? What can be done to prevent the breaches? What can your practice do to mitigate the risk? We’ll cover the most frequently occurring events – how they happen & what to do, using local/actual events as examples.

Presenter: Ben Graybar

Sponsor: Secure Records Solutions


Wednesday, March 20, 2024

Patient A/R Tips & Tricks on Collecting the Right Amount the First Time and Avoiding Refunds

The biggest confusion is what to collect when a patient “does” have insurance. A new set of insurance plans are effective 01/01/2024 for Market Place Commercial Plans and Medicare Advantage Plans. Let’s figure out how to collect the right amount the first time.

Presenter: Sheila Erwin, CPC, CPPM, Medical A/R Revenue Solutions


Wednesday, April 17, 2024

Self-Care Practices in Caregiving Professions

When you are part of a busy medical practice, it is easy to put the needs of others ahead of your own as you strive to offer compassionate service. That is why it is just as important to make your own self-care and renewal a priority. In this session, we will learn about four different types of self-care, how to identify your self-care needs, and how to incorporate new habits of self-care into your life.

Presenter: Heather Fuselier


Wednesday, May 15, 2024

Creating a Positive Recruiting Experience-Tips on Attracting New Team Members

Presenter: Katrina Lee


Wednesday, June 19, 2024

Top Medical Talent Healthy Retention: Keeping Your Medical Staff Engaged & Satisfied

Presenter: Kelly Green, James Moore & Co.


Wednesday, August 21, 2024

Making it a WOW Experience for Patients From Check-In to Check-Out

Presenter: Bert Mitchell


Wednesday, September 18, 2024

2024 HIPAA Regulatory, Enforcement Update

Presenters: Shannon Hartsfield, Mia McKown, and Eddie Williams, Holland and Knight


Wednesday, October 16, 2024

Medical Staff Morale: Boosting Retention in Today’s Dynamic Healthcare Landscape

Presenter: Katie Howard, James Moore & Co.



Time: 12 Noon to 1:30 PM (Seminar starts at 12:30 PM)

Place: CHP Auditorium, 2nd Floor, 1491 Governors Square Blvd.

Cost: $11 per person, per seminar


For more information or to RSVP, please contact Rosalie Carlin at (850) 877-9018 or


Seminars will be held at the Capital Health Plan on Governors Square Blvd. – and we thank CHP for providing this venue.